Privacy Policy

Last updated: 08/01/26

Welcome to DayDreamers.
 We are committed to protecting your personal information and respecting your privacy.
 This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

 

 

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Collected when you register, place an order, subscribe to our newsletter, or contact us:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through payment gateways; we do NOT store card details)

B. Non-Personal / Device Information

Automatically collected when you browse the website:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent

  • Referring website links

  • General location (city/state)

C. Order Information

When making a purchase:

  • Products ordered

  • Order value

  • Transaction details

  • Delivery preferences

 

 

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate order status and shipping updates

  • Respond to your inquiries or customer support requests

  • Improve website performance and user experience

  • Personalize product recommendations

  • Send promotional offers (only with consent)

  • Prevent fraud and protect our website

  • Maintain legal and regulatory compliance

We do not sell or rent your personal information to third parties.

 

 

3. Cookies

Our website uses cookies and similar tracking technologies to improve your experience.

Types of Cookies Used

  • Essential cookies – Required for basic website functionality

  • Performance cookies – Help us understand how users navigate the site

  • Functional cookies – Remember your preferences

  • Advertising cookies – Used by third-party platforms to show relevant ads

You can disable cookies in your browser settings, but some features of the site may not work properly.

 

 

4. Third-Party Services

We may share information with trusted third parties who assist in operating our business:

A. Payment Gateways

e.g., Razorpay, PayPal, Stripe, Paytm
 Used to securely process payments.
 They may collect data such as:

  • Name

  • Contact details

  • Payment method

  • Transaction details

B. Delivery & Logistics Partners

Used to ship your order:

  • Name

  • Phone number

  • Delivery address

C. Analytics & Marketing Tools

e.g., Google Analytics, Meta Pixel
 Used to analyze traffic and improve marketing.

These third-party services have their own privacy policies. We encourage you to review them.

 

 

5. Data Security

We take reasonable and appropriate security measures to protect your information, including:

  • SSL encryption

  • Secure payment processing

  • Limited employee access

  • Regular security audits

However, no system is 100% secure. By using the website, you acknowledge that there are risks inherent in sharing data online.

 

 

6. Customer Rights

As a customer, you have the right to:

A. Access Your Information

Request a copy of the personal data we hold about you.

B. Correct/Update Information

Ask to correct inaccurate or outdated personal details.

C. Withdraw Consent

Opt out of newsletters or marketing communications at any time.

D. Delete Your Information

Request deletion of your personal data, except where required for:

  • Legal compliance

  • Fraud prevention

  • Transaction records

E. Disable Cookies

Manage cookie settings through your browser.

To exercise these rights, email us at sajjad@daydreamers.co.in.

 

 

7. Data Retention

We retain your information only as long as needed to:

  • Complete purchases

  • Provide customer support

  • Comply with legal obligations

  • Maintain business records

After this period, data is securely deleted or anonymized.

 

 

8. Children’s Privacy

Our website is not intended for individuals under 18.
 We do not knowingly collect personal information from minors.

 

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
 Changes will be posted on this page with a new “Last updated” date.

Your continued use of the website indicates acceptance of the updated policy.

 

 

10. Contact Information

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

DayDreamers
Email: sajjad@daydreamers.co.in