Shipping Policy

Thank you for shopping with Daydreamers!
 This Shipping Policy explains how we handle order processing, delivery timelines, shipping charges, and more.

By placing an order on our website, you agree to the terms described below.

 

 

1. Order Processing Time

We aim to process all orders as quickly as possible.

  • Processing time:[4–5 business days

  • Orders are processed Monday to Saturday (excluding public holidays)

  • Orders placed on weekends or holidays will be processed the next business day

You will receive an email confirmation once your order has been shipped.

 

 

2. Shipping Locations

We currently ship to:

  • All major cities and towns within India

  • For remote or difficult-to-reach areas, delivery may take longer

If you require international shipping, please contact us at sajjad@daydreamers.co.in to check availability and cost.

 

 

3. Shipping Methods & Delivery Time

We work with trusted courier partners such as:

  • Delhivery

  • Bluedart

  • Ekart

  • DTDC

  • India Post (for remote locations)

Estimated Delivery Time

  • Metro cities: 3–6 business days

  • Non-metro cities: 5–9 business days

  • Remote locations: 7–14 business days

Delivery timelines are estimates and may vary due to courier delays, weather, holidays, or unforeseen circumstances.

 

 

4. Shipping Charges

Shipping charges are calculated at checkout based on:

  • Delivery location

  • Order weight/size

  • Courier partner rates

Example options:

  • Standard shipping: ₹997

  • Free shipping: Available on orders above ₹997 (if applicable)
    .

 

 

5. Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation email

  • A tracking link or tracking ID

You can track your order using the link provided or by visiting the courier partner’s website.

 

 

6. Delivery Attempts

If the courier is unable to deliver your order, they may:

  • Make up to 2–3 delivery attempts

  • Contact you for address confirmation

  • Hold the package at their hub for a limited time

If the package is returned to us due to failed delivery attempts or incorrect address, we can reship it after collecting additional shipping charges.

 

 

7. Delayed or Lost Packages

Although rare, delays or lost shipments can happen.
 If your order is significantly delayed or appears to be lost:

  1. Contact us at sajjad@daydreamers.co.in

  2. Provide your order number and tracking ID

  3. We will investigate with the courier and update you

We are not responsible for delays caused by courier partners, natural events, or incorrect address details provided by the customer.

 

 

8. Damaged Packages

If you receive a damaged or tampered package:

  • Please take photos/videos immediately

  • Do not discard the packaging

  • Contact us at sajjad@daydreamers.co.in within 24–48 hours

We will assist you with a replacement or further steps after reviewing the case.

 

 

9. Wrong Address Disclaimer

Please ensure the address entered during checkout is correct.

  •  DayDreamers is not responsible for orders shipped to the wrong address provided by the customer.

  • If the order is returned due to incorrect address, reshipping charges will apply.

 

 

10. Contact Us

For any shipping-related questions, contact us:

DayDreamers
 Email: sajjad@daydreamers.co.in

We are here to help!